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Month: March 2019

Cloud Services & Cloud Technologies

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Cloud Services

Let Us Show You How to Harness the Power of Cloud Services for Your Business Advantage

Cloud computing is transforming the way organizations buy and consume software and IT services. More and more companies are turning to cloud-based offerings as a way to reduce costs and improve their efficiency. From office productivity solutions like Office 365 to advanced cloud options like Microsoft Azure, thousands of businesses are using the cloud.

Companies that embrace cloud-computing can gain a competitive advantage over the competition that is slower to adopt cloud technologies

Why?

Because the cloud offers a better position from which to scale and innovate.

Cloud Computing for Organizations

The benefit that organizations can gain from cloud-based services is significant and game-changing. Here are some of the main benefits your organization can gain from our Cloud Services offering.

  • Reduced Cost: One of the main benefits of cloud computing for organizations is cost reduction. Cloud-based solutions typically cost a fraction of comparable on-premise alternatives. They are also easier to manage and maintain, representing huge savings for businesses that adopt them.
  • Improved Security: Security is usually the biggest concern of organizations when evaluating cloud solutions. Cloud solution providers understand how critical the data of their consumers and their reputation is, for this reason, they take security very seriously. One security incident can affect hundreds of customers and irreversibly damage their reputation.
  • Increase Scalability: Is your organization experiencing rapid growth? Do you need to deploy new applications or services faster? With cloud solutions, you can deploy new services at unprecedented speed and a fraction of the cost of traditional on-premises services.
  • Improved Resilience: Data loss is a major concern for every organization. A data leak could not only disrupt normal operations but also affect your client’s operations. Cloud services providers usually provide extremely high availability levels, which cannot be usually achieved by in-house implementations.
  • Reduced Overhead: With Cloud-based solutions, you have fewer servers, fewer software licenses, and less staff to manage. This makes it easier to deploy and run new IT Services.

Applications in the Cloud

Adoption of cloud computing is a reality among organizations in all industries. Here are some of the most common services being offered and consumed through the Cloud:

E-commerce platforms: If you sell goods and products to customers, having your products on an e-commerce platform can unleash new revenue streams. With existing cloud-based e-commerce platforms, it is possible to start an online store in just a few minutes.

Customer Relationship Management (CRM): Managing customer data and sales processes are vital for every organization. Some years ago implementing a CRM solution was only available to big corporations, but today, every organization you can implement their own CRM and integrate it with the rest of their applications.

Collaboration Solutions: Collaboration is key for innovation. Cloud-based collaboration and communication solutions – such as are found in Microsoft Office 365 – have enabled a new level of collaboration for organizations of all sizes. Solutions like: online storage, online document editing, and cloud-based project management tools have allowed distributed teams to work together better than ever before.

Security: Having a dedicated and skilled security team is expensive, cloud-based security solutions maintained and monitored by Right Hand offer organizations access to state of the art technology and highly skilled security personnel for a fraction of what it would cost them to have an in-house IT security team.

IT Security, Network Security & Computer Security

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IT Security, Network Security & Computer Security | Small to Mid-Size Companies

How Secure Is Your IT Infrastructure?

Small to mid-size companies are frequent victims of cyber-attacks. Why? They’re easier targets than the larger corporations who have fortified their online assets. The Right Hand is dedicated to securing our client’s sensitive data and confidential client information. We implement and optimize the right hardware and software and apply rigorous maintenance and monitoring protocols.

We’re here to help make sure that your information technology is at its best, that you have no vulnerabilities that a cybercriminal could exploit, and that you remain compliant with regulation and legislation. It is not a cookie-cutter service. We analyze YOUR business and make sure YOU have the right tools for your defense.

Business Computer & Network Security

Cybercrime is a real threat. Most small and medium businesses do not have the resources to hire a qualified security team. We provide a complete set of security solutions to protect your network and prevent security incidents that could put your business at risk. These are some of the security services we provide:

  • Security Assessments: We conduct audits of your current security implementation and provide advice on how to improve any detected vulnerabilities before malicious users can exploit them and put your business at risk.
  • Penetration Testing: Each quarter, we undertake the task of assessing your network’s ability to ward off attacks by simulating cyber attacks and critiquing the results. These reviews and the remediation of any vulnerabilities discovered is central to our efforts to make sure that your IT environment is secure.
  • Network and WIFI security: The adoption of wireless networking can help organizations reduce the cost of maintaining their network. However, WIFI creates greater security risks for businesses. A poorly implemented WIFI network can be the perfect medium for hackers and malicious users to gain access to your corporate network and confidential information. We can help you secure your network.

Computer & Network Security In Pittsburgh

Our focus is prevention – identifying and resolving potential threats before they can become a problem.

  • Network Security
  • Email Security
  • Two-Factor Authentication
  • Identity Verification
  • Role-Based Access
  • Email Security
  • Spam Filtering
  • WIFI Security
  • Data Encryption
  • Data Backup
  • Physical Security Integrations
  • Firewall Implementation and Monitoring
  • Internet Traffic Monitoring
  • Antivirus Implementation and Monitoring

What Other IT Support and IT Security Options Does the Right Hand Offer?

Services block

  • Complete IT Care (Managed IT Services) – Strategically maintaining, securing and monitoring IT environments for optimal operation and uptime
  • Co-Managed IT – Supplementing the in-house IT staff of mid-size to enterprise-level companies
  • Cybersecurity – Protecting the data, in-house assets, and cloud assets through proactive IT security management and incident response
  • Cloud Services – Leveraging the best of cloud solutions to provide cost savings and enable mobility and scaling capability
  • VOIP – Helping businesses make the most of modern, internet-based communications functionality
  • Server Virtualization – Using virtual technologies to enable cost savings along with backup/disaster recovery functionality
  • Business Continuity – Working with companies to establish a strategy that allows them to continue operating despite localized disaster
  • Help Desk – Answering questions and troubleshooting IT issues to enable continuous workflow

IT Support For Internal IT Departments Needing Help

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Co-Managing IT Environments – Mid-Size to Enterprise Level

Dedicated IT Experts to Augment Your Internal Team

Modern enterprises increasingly rely on sophisticated technology systems to get work done. In most cases, they do this without a corresponding increase in the budget or personnel. This ends up putting more pressure on finances and existing systems.

Co-managed IT services provide a cost-effective and scalable solution for businesses looking to leverage outside help and expertise in reaching strategic business objectives.

Our co-managed solutions augment your internal IT team and lighten the burden of dealing with technical issues while keeping your costs in check. We help fill the gaps in expertise and utilize our specialized knowledge in solving challenging technical problems.

Whether your team is overstretched, overwhelmed, or tied down with routine tasks and don’t have time for bigger-picture, pro-growth projects, we can help. We collaborate with your team and provide your business with a deep bench of experts that enhance your internal expertise.

Common Scenarios for a Co-Managed IT Approach

Here are some everyday situations in which organizations may choose a co-managed IT approach to managing technical needs:

  • Business is growing rapidly and requires extra help in scaling IT services
  • Companies with well-developed, in-house IT staff at headquarters but need reliable support in remote locations
  • The in-house IT team can handle routine day-to-day tasks but require outside help and expertise with overall IT strategy
  • The internal IT team is focused on strategic projects and needs support for day-to-day tasks like helpdesk services, monitoring software upgrades, data backups etc.

Advantages of Working With Right Hand Technologies as Your Supplementary IT Team

Some of the benefits of the collaborative, co-managed model to your business include:

  • Additional Expertise – Utilize our team’s expertise, experience, and specialization to round out anything your internal team needs.
  • Cost Efficiency – Eliminate the need to hire another part-time or full-time employees and the associated costs.
  • Flexibility – Use our personnel as much or as little as needed to complete both routine tasks or strategic projects.
  • Peace of Mind – Your IT needs are cared for, and you have the technical capacity to scale as needed.

Some of the Things Right Hand Technologies Does to Help In-House IT Teams

  • Cybersecurity audits
  • Vacation, maternity and sick time fill-in
  • Off-hours emergency IT support
  • Advising on compliance matters
  • Remote security and efficiency monitoring
  • Daily maintenance tasks
  • Collaboration on strategic and specialized projects
  • Help desk for the IT questions of the other employees
  • Other duties to keep your business running efficiently

Co-managed services enhance your team, absorbing some of the responsibilities they don’t have time or expertise to perform while boosting productivity and efficiency.

Learn more about how our co-managed services can ease the burden on your team.

Managed IT Services

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Managed IT Services Built To Support Your Company’s IT Needs

The IT Expertise You Need – Experience You Can Trust

The typical organization is increasingly dealing with complex technical issues without corresponding resources to tackle them. This circumstance puts pressure on the existing personnel and infrastructure leading to sluggish networks, downtime, loss of employee productivity and diminishing revenue.

Managed IT Services provides you with a cost-effective and scalable alternative.

  • A full team of specialists as your dedicated IT partners
  • An IT environment that supports your objectives
  • Help for your employees when they need it
  • High-level IT advice for your IT-impacted business growth decisions
  • Vendor support for your third-party software and hardware

What is Managed IT Services?

Managed IT Services is an IT support strategy  that puts you in the driver’s seat. Instead of waiting for your systems to break down and then waiting AGAIN for a break/fix IT repair specialist to come and fix the problem, Managed IT Services provides proactive IT support, maintenance, monitoring, and security. Instead of surprise, break/fix bills, you will have easily-predictable, monthly subscription payments. It’s just that simple. One payment covers everything.

How Much Does Managed IT Services Cost?

You already know that every organization is different. Because of the differences of size and network complexity, it’s impossible to give a simple answer to this question on a website. However, we’d be happy to go through the numbers with you. Just ask.

Your Business Deserves Non-stop, 24/7 Support.

By combining strict adherence to IT best practices, regular updates, and cutting-edge solutions, we deliver seamless, secure, and productive IT environments with 99.999% uptime.

It’s not rocket science; it’s your organization! Let us eliminate your IT hassles and the guessing games so you can focus on what’s critical in your organization.

Right Hand Technologies Provides Personalized Managed IT Services to Each Client.

Since our founding, we’ve recognized that the needs of smaller clients often get neglected. That’s why we provide exemplary, performance-based tech solutions that give small and mid-sized businesses a competitive edge.

We aren’t just your IT team. We are your business partners. We collaborate in strategy, business thought process, and IT budgeting to help you avoid common pitfalls. As your team of trusted advisors, we are guided by a set of core values that include:

  • Professionalism
  • Continual improvement
  • Team oriented work processes
  • Relationship-driven partnerships
  • Imprinting a technology legacy

These values are at the root of our services and guide us in our mission to remain the region’s most highly trusted tech company.

Your Success is Our Success

We’re only successful when your systems are working flawlessly. Managed IT Services is a comprehensive IT care strategy that provides the following benefits.

  • A dedicated team of IT experts ready to tackle problems and offer guidance
  • Inclusive, predictable pricing that makes it easy for you to budget
  • Proactive monitoring of your IT infrastructure to identify and fix issues before they impact your business
  • Guaranteed uptime that boosts workforce productivity

Our interests are aligned with yours, with the added financial incentive to keep your IT running in tip-top shape every single day!

Cutting-Edge Managed IT Services to Fuel Your Organization

  • Complete IT Care (Managed IT Services – Strategically maintaining, securing and monitoring IT environments for optimal operation and uptime
  • Help Desk – Answering questions and troubleshooting IT issues to enable continuous workflow
  • Cybersecurity – Protecting the data, in-house assets, and cloud assets through proactive IT security management and incident response
  • Co-Managed IT – Supplementing the in-house IT staff of mid-size to enterprise-level companies
  • Cloud Services – Leveraging the best of cloud solutions to provide cost savings and enable mobility and scaling capability
  • VOIP – Helping businesses make the most of modern, internet-based communications functionality
  • Server Virtualization – Using virtual technologies to enable cost savings along with backup/disaster recovery functionality
  • Business Continuity – Working with companies to establish a strategy that allows them to continue operating despite a localized disaster

What Can I Expect With Managed IT Services?

Working with Right Hand Technologies in a Managed IT Services Agreement – The Onboarding Process

We keep it simple and walk with you every step of the way.

Once you sign the contract detailing the solutions and services you need, our team jumps into action starting with a strategy session to chart the path forward. We meet with you and your in-house team to work out the onboarding process, including running through a network assessment process. Our team then implements the necessary tools and hardware.

IT Support for Businesses in Pennsylvania and West Virginia

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IT Support & IT Services: Western PA, West Virginia & Pittsburgh

How Can a Partnership with Right Hand Technology Help Your Pennsylvania or West Virginia Business Scale?

Competition for business is stiff in the Pittsburgh, Erie, Morgantown, and Wheeling regions. To stand out from the crowd, you need the competitive edge that comes from an efficient IT environment, properly tailored to your industry’s workflow.

Right Hand Technology offers professionally Managed IT Services custom-designed to provide your Pennsylvania or West Virginia business with secure, dependable, scalable IT environments.

We specialize in working with small to mid-sized businesses to bring you affordable IT services and solutions which grow when you do, helping you to maintain efficient processes and optimal productivity.

Whether your business is in Pittsburgh or Erie, Pennsylvania, or down the road in Morgantown or Wheeling, West Virginia, Right Hand Technology will craft the perfect IT setup and solutions to help you meet and exceed your business goals.

  • Complete IT Care (Managed IT Services) – Strategically maintaining, securing and monitoring IT environments for optimal operation and uptime
  • Co-Managed IT – Supplementing the in-house IT staff of mid-size to enterprise-level companies
  • Cybersecurity – Protecting the data, in-house assets, and cloud assets through proactive IT security management and incident response
  • Cloud Services – Leveraging the best of cloud solutions to provide cost savings and enable mobility and scaling capability
  • VOIP – Helping businesses make the most of modern, internet-based communications functionality
  • Server Virtualization – Using virtual technologies to enable cost savings along with backup/disaster recovery functionality
  • Business Continuity – Working with companies to establish a strategy that allows them to continue operating despite localized disaster
  • Help Desk – Answering questions and troubleshooting IT issues to enable continuous workflow

What is Managed IT Services?

Managed IT Services is a systematic, outsourced alternative to employing an on-site technology specialist. Right Hand Technology’s approach to Managed IT Services focuses on providing holistic, proactive management, monitoring, and maintenance at an affordable, flat-rate monthly fee. This simple, predictable monthly payment provides you with access to a team of IT specialists who are dedicated to complete, continuous care of your on-site and cloud assets.

Looking to Leverage IT as a Business Advantage?

  • Proactive IT Maintenance
  • Real Time IT Answers to Employee Questions
  • Executive-Level IT Advice
  • A Team of IT Specialists Committed to Your Business’ Success
  • Predictable IT Support Costs Tailored to Fit Any Budget
  • Advanced Cybersecurity Measures to Keep Your Network and Data Secure
  • Scalable Services to Match Company Growth

What Can IT Support Do for My Pennsylvania or West Virginia Company?

Right Hand Technology is a team of professional IT specialists whose primary goal is meeting and exceeding your expectations.

To ensure your business technology is up to the standard of your business, we focus on providing continuous IT support.

It is our goal to manage your technology so effectively that problems are stamped out before you are even aware that they loomed on the horizon.

What Areas Does Right Hand Technology Serve?

Right Hand Technology is uniquely positioned to understand the challenges facing businesses in Pittsburgh and Erie, Pennsylvania, and Morgantown and Wheeling, West Virginia, as well as the surrounding areas. We proudly live, work, and play in these communities. This familiarity with area business culture helps us to craft customized IT solutions to provide the perfect strategies for your unique business environment.

Pittsburgh IT Services

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IT Support & IT Services In Pittsburgh

Is Your Pittsburgh Business Ready for an IT Transformation?

If innovation is the key to driving a business forward, why do so many businesses cling to the same old technology and IT support models?

Technology advances at a rapid rate.

Your business has to move with it just to keep up.

Many Pittsburgh business owners think technology upgrades are time-consuming and costly. Every minute is precious, so they find it hard to consider even a moment’s lost productivity …even if there are great rewards to be realized from the transition.

The bottom line is if your Pittsburgh business is limping along with the same stagnant technology, you’re not even scratching the surface of your company’s potential.

We can optimize your current IT assets with minimal disruption to your workflow. In fact, Right Hand will provide you with a streamlined IT environment to help improve internal work processes, increasing your potential for productivity.

Our process is five-pronged:

  1. Assessment

To source vulnerabilities and areas for improvement

  1. Integration

To provide seamless interaction between your hardware, software, and cloud applications

  1. Protection

Providing proactive security measures which include regular monitoring to keep your data safe from cybercriminals

  1. Automation

Replacing manual tasks with automated tools to improve work efficiencies

  1. Ongoing Maintenance and Operational Monitoring

Working with your IT systems each day to ensure they are up-to-date and running at their best.

Why Right Hand As Your Pittsburgh IT Services Company?

  • Complete IT Care (Managed IT Services) – Strategically maintaining, securing and monitoring IT environments for optimal operation and uptime
  • Co-Managed IT – Supplementing the in-house IT staff of mid-size to enterprise-level companies
  • Cybersecurity – Protecting the data, in-house assets, and cloud assets through proactive IT security management and incident response
  • Cloud Services – Leveraging the best of cloud solutions to provide cost savings and enable mobility and scaling capability
  • VOIP – Helping businesses make the most of modern, internet-based communications functionality
  • Server Virtualization – Using virtual technologies to enable cost savings along with backup/disaster recovery functionality
  • Business Continuity – Working with companies to establish a strategy that allows them to continue operating despite localized disaster
  • Help Desk – Answering questions and troubleshooting IT issues to enable continuous workflow

What Sets Right Hand Apart from other Pittsburgh IT Companies?

Break/fix services are offered by all the IT support companies. The demand is great for this type of service. Computers, servers, and networks do break down, and people need help getting their systems back on target.

The problem with opting to use an IT support business that focuses solely on break/fix solutions is that they only react to your current problem. They are not interested in applying preventive maintenance to keep problems from recurring. This leads to costly and inexpensive repair bills.

Right Hand offers proactive, comprehensive IT support on a monthly fixed fee basis.

It’s called Managed IT Services.

Our fixed fee approach to total IT support strategy provides you with comprehensive management, maintenance, security, and operational monitoring.

Why is this important?

Downtime causes your business to lose time, and that lost time translates into lost revenue.

Protect your Pittsburgh business with top-shelf comprehensive IT support from Right Hand.

IT Services & IT Support In Morgantown, WV

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IT Services Company Specializing In Morgantown WV Business Needs

Is Your Productivity on the Decline Due to Malfunctioning IT? You Need Better IT Support!

In today’s commercial climate, there is no question that your Morgantown business needs top-tier IT support to stay at the forefront of your industry.

But a company that simply solves your technology problems isn’t quite what you are looking for. To provide the right IT solutions for your business, you need an IT support team that understands the culture and processes of your busy Morgantown company.

Maybe you’ve had a bad experience with another technical services provider, and you want to try a different approach.

If you’re looking for a Managed IT Services provider that can provide you with high-functioning technology customized to meet the exacting needs of your specific Morgantown business, Right Hand is the company for you.

We provide our valued Morgantown customers with:

  • Complete IT Care (Managed IT Services – Strategically maintaining, securing and monitoring IT environments for optimal operation and uptime
  • Co-Managed IT – Supplementing the in-house IT staff of mid-size to enterprise-level companies
  • Cybersecurity – Protecting the data, in-house assets, and cloud assets through proactive IT security management and incident response
  • Cloud Services – Leveraging the best of cloud solutions to provide cost savings and enable mobility and scaling capability
  • VOIP – Helping businesses make the most of modern, internet-based communications functionality
  • Server Virtualization – Using virtual technologies to enable cost savings along with backup/disaster recovery functionality
  • Business Continuity – Working with companies to establish a strategy that allows them to continue operating despite localized disaster
  • Help Desk – Answering questions and troubleshooting IT issues to enable continuous workflow

Morgantown WV IT Services Company

Right Hand provides your business with more than just traditional break/fix solutions. While this type of work is valuable and necessary for today’s consumer market, it alone is not sufficient to drive business growth, efficiencies, and productivity forward. Your Morgantown business needs more than someone that comes to the rescue when things break down.

The problem with opting to use an IT support business that focuses solely on break/fix solutions is that they only react to your current problem. They are not interested in applying preventive maintenance to keep problems from recurring. This leads to costly surprise repair bills.

Right Hand offers proactive, comprehensive IT support on a monthly fixed fee basis. It’s called Managed IT Services.

Our fixed fee approach to total IT support strategy provides you with comprehensive management, maintenance, security, and operational monitoring.

Why is this important?

Extended downtime can cause injury, even death to a business.

Protect your Morgantown business with top-shelf comprehensive IT support from Right Hand.

IT Services & IT Support In Wheeling, WV

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IT Services & IT Support For Organizations In Wheeling, WV

Are Your Main Concerns for your Wheeling Business Productivity and Security?

Want to realize greater productivity and improved work processes for your Wheeling company? With the right IT support team in place, you can achieve these goals.

Whether your business needs fortified cybersecurity protocols or greater efficiencies, an IT assessment from Right Hand is the first step in helping you identify weaknesses in your current IT environment.

How is an IT assessment valuable?

Establishing a baseline helps your business to see areas where improvements could be made. This starting point enables Right Hand to craft a tailor-made IT strategy to help your business reach and exceed its goals.

IT Services In Wheeling WV

Worried about what comprehensive IT care will cost?

Right Hand offers our Managed IT Services to businesses like yours for affordable, flat-rate monthly fees. We enjoy seeing our clients grow. As you grow, we’ll make sure your IT is ready and waiting for you.

With Right Hand on the job, you gain access to:

  • Complete IT Care (Managed IT Services) – Strategically maintaining, securing and monitoring IT environments for optimal operation and uptime
  • Co-Managed IT – Supplementing the in-house IT staff of mid-size to enterprise-level companies
  • Cybersecurity – Protecting the data, in-house assets, and cloud assets through proactive IT security management and incident response
  • Cloud Services – Leveraging the best of cloud solutions to provide cost savings and enable mobility and scaling capability
  • VOIP – Helping businesses make the most of modern, internet-based communications functionality
  • Server Virtualization – Using virtual technologies to enable cost savings along with backup/disaster recovery functionality
  • Business Continuity – Working with companies to establish a strategy that allows them to continue operating despite localized disaster
  • Help Desk – Answering questions and troubleshooting IT issues to enable continuous workflow

Why Us As Your Wheeling WV IT Support Company?

The professional technicians at Right Hand have experience in a broad spectrum of the most technically challenging industries today. This array of expertise has equipped us with the skills to handle even the most complex IT problems.

Here are a few of the industries in which we specialize.

What Can You Expect from Services from Right Hand?

Our team believes that a company is only as good as its core values. We consider ourselves to be your trusted technology advisors, and we make building a relationship with you our top priority.

This type of work process allows us to truly understand your Wheeling business’ objectives then design the IT environment required to meet those objectives.

The core values we take great pride in are:

  • Professionalism
  • Continual improvement
  • Team-Oriented Work Processes
  • Relationship-Driven Partnerships
  • Imprinting a Technology Legacy

These important qualities drive every customer experience with Right Hand Technology. We are guided by these important principles, and we are dedicated to bringing relationships built on trust and technology built for performance to your Wheeling business.

IT Services & IT Support In Erie, PA

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IT Services & IT Support For Local Businesses In Erie, PA

Searching for a new IT company for your business in Erie, PA?  We can help.

When it comes to the success of your Erie business, the prospect of change can be very frightening. Unfortunately, failure to change with the times often leads to stagnation.

If you’re still trying to struggle along with the technology acquisitions from when your first opened your business to the public, you’re missing out on the opportunity to move ahead effectively.

You don’t have to remain in this trap. Outsourcing your IT support to a top-shelf managed IT services provider is a critical first step in helping your business keep pace with the technology your competitors are already using.

Want to improve internal work processes?

Could your office productivity benefit from a boost?

A customized maintenance and management strategy for your IT infrastructure will help improve internal work processes thus maximizing your overall productivity and increasing your bottom line.

If you’re ready for the edge that comes from customized IT work environments, it’s time to say goodbye to your outdated IT assets and partner with Right Hand for better IT support.

Erie, PA IT Services & IT Support

Managed IT Services is a holistic approach to total IT support for businesses known for high technology dependence. Right Hand offers comprehensive IT care by providing complete maintenance, security, management, and operational monitoring within a monthly subscription model to their valued clients.

Here is a list of the services we offer your Erie business:

  • Complete IT Care (Managed IT Services) – Strategically maintaining, securing and monitoring IT environments for optimal operation and uptime
  • Co-Managed IT – Supplementing the in-house IT staff of mid-size to enterprise-level companies
  • Cybersecurity – Protecting the data, in-house assets, and cloud assets through proactive IT security management and incident response
  • Cloud Services – Leveraging the best of cloud solutions to provide cost savings and enable mobility and scaling capability
  • VOIP – Helping businesses make the most of modern, internet-based communications functionality
  • Server Virtualization – Using virtual technologies to enable cost savings along with backup/disaster recovery functionality
  • Business Continuity – Working with companies to establish a strategy that allows them to continue operating despite localized disaster
  • Help Desk – Answering questions and troubleshooting IT issues to enable continuous workflow

Why Hire Us As Your Erie PA IT Company?

The truth is some of the things you are already doing are working well for your Erie business. We don’t want to change that. We simply want to enhance your IT environment to enable you to do the work of your business most effectively.

We ask the following questions:

  • What is already working well for you?
  • What needs improvement?
  • What current challenges are you facing?

The answers to these questions give us what we need to build a tailor-made IT environment which retains what was already working well for you and provides solutions for what wasn’t.

We put a high level of strategy and business thought process into serving your company from Day One. We aren’t just technicians. We are business partners that help you scale your company with the necessary expertise to avoid common pitfalls.

With Right Hand on your side, you gain access to a team of trusted advisors. Our emphasis on continued education allows us to help your Erie company grow. We have your best interests at heart, and we work tirelessly to implement the right IT solutions to help your business thrive.

Have You Met Right Hand Yet?

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Why Do Business Leaders Gravitate Toward to Our Cybersecurity Services?

The cybersecurity specialists of Right Hand are committed to keeping our clients’ IT environments running flawlessly. We believe that we are only successful when you can run your internal processes without thinking about HOW your PCs, servers, cloud assets, and mobile devices remain secure.

Our clients leave the HOW to us and spend more time working on growing their organizations. We serve companies across the globe and throughout the continental USA. Our team’s success is due in large part to the continued trust that our clients put in us.

What Should You Know About Right Hand?

What sets us apart from the crowd?

When engaging with a client, we spend time understanding their managed services and cybersecurity needs. Our common goal with their organization is to integrate seamlessly, so as not to disrupt business processes.

We have grown our reputation organically by simply recognizing that our clients’ challenges are unique and that by investing time in understanding these challenges as well as their business drivers, we can design a managed services program around them.

Our obsession is quality of delivery. We are constantly reviewing our processes to ensure that they not only are built around best of breed practices, but that they also match the level of change in technology, cyber-threats, and regulations.

What Do Our Clients Say About Us?

The best compliment we get from our clients is when they recommend us to other business leaders. This happens on a regular basis, and word of mouth is the primary factor in our growth over the years. Our clients are forward-thinkers who see their technology as a significant factor in their own growth and are willing to invest in that technology for a competitive edge. We come alongside and support their efforts, keeping that technology running flawlessly and securely for them.

Customer Quotes:

  • The team at Right Hand has proven itself to be dependable, forward-thinking, and knowledgeable.
  • They are flexible enough to provide unique services and plans to meet our requirements and have the ability to resolve ongoing issues to our satisfaction quickly.
  • Their controlled, conservative, and cost-conscious methodology keeps us on the cutting edge of new technology and security.
  • Right Hand has shown they can take care of our business quickly and effectively.
  • We have used Right Hand for several years.  After a consistent track record with my law firm, we signed on for them to be our exclusive IT group.
  • Right Hand has a solid track record with us for resolving any of our issues promptly and correctly.
  • They were fast, courteous, and understanding.  I would recommend them highly.
  • We have used Right Hand Technology for several years now, and they have been wonderful.

What is the Mandate of Right Hand?

Provide exceptional service backed by relationships built on trust. The loyalty of our staff and their commitment to quality of service delivery is a significant factor in the establishment and maintenance of those win-win relationships with clients.

Our Offices

Mohali, 8B industrial area, Punjab, India

Fynovus@gamil.com.

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